
How do I know if seller has shipped our product?
After you have successfully placed your order, an order confirmation will email to you as soon as possible.
Once the payment is successful, we will courier your purchased product to you. We will email the shipping details which including the courier tracking number to you.

How long does the shipping normally take?
You can expect to receive your order within 7 working days for Peninsular Malaysia and 20 working days for East Malaysia.
However, if there are weekends and public holidays, shipping can take longer time.

What is Product Non Arrival?
If you have not received your product when you have receive a 'Shipping Complete" email, pls contact us @ 603-3318 6060 or email us @ info@mosangkor.com.